2.Speaking-5, 24+1 By May 20

Speaking

5.CLB5S Answer the phone at work. Provide information to the caller (such as company name, hours of operation, basic information about a product or service).

1. Leave a telephone recording of the above details on Chirbit.com.
2. Include a tiny detail about a good or service not available, e.g. an advertised sale of mushrooms or free rides that has run out. What expressions would you use?
3. Ask yourself: Did you answer the phone, greet a caller, and close a conversation using appropriate conventions and expressions; and provide simple personal information?

  1）Good Morning, Thank you for calling Eddie Bauer Fairview mall store. Our address is Fairview Mall 1800 Sheppard Ave. E. 1012, ON M2J 5A7.

• Our hours are Mon - Fri: 10 am - 9 pm. Saturday: 9:30 am - 9 pm. Sunday: 11 am - 7 pm.

• This week we have sales promotion. All kinds of outerwear are 50% off.

• Thank you for calling Eddie Bauer. Have a great day.

   2） Do you mind holding while I check on that. ... Thank you for waiting. I’m sorry, This promotion finished last week.   
   3） yes i did.